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- What are Viking Toys made of?
- Do Viking Toys contain phthalates?
- Do Viking Toys contain Bisphenol A?
- Do Viking Toys meet international toy safety standards?
- Are Viking Toys suitable for small children?
- Do Viking Toys contain lead or other heavy
metals?
- How often is testing done?
- Can my child pull the wheels off a Viking
Toy?
- Are the colors and dyes used in Viking Toys
non-toxic?
- Where can I buy Viking Toys?
- If I am dissatisfied or have a problem with
a Viking Toy, what should I do?
1. Question: What are Viking Toys made of?
Answer: All Viking Toys are manufactured from food grade materials approved under the FDA. The materials we use are high grade soft Polyethylene (PET), the same material used in
environmental-friendly plastic bags, soda bottles etc. Certain small parts and figures are made of
high quality Acrylonitrile Butadiene Styrene (ABS) plastic, a material often
used for the manufacture of medical devices. Polyproylene (PP) is used in certain parts requiring a slightly harder material and all our soft wheels use Thermo Plastic Rubber (TPR).
2. Question: Do Viking Toys contain phthalates?
Answer: No, Viking Toys do not contain phthalates or
softeners of any other kind considered to be carcinogenic or harmful in any
way. All our toys are also tested for 7 known harmful phthalates in order to comply with CPSIA and EC regulations.
3. Question: Do Viking Toys contain Bisphenol A?
Answer: No, Viking Toys free from Bisphenol A. We use the materials PET, PP, ABS & TPR, all of which do not use Bispehol A in their polymerization.
4. Question: Do Viking Toys meet international toy safety standards?
Answer: Yes, all Viking toys have been tested by numerous
accredited test laboratories and meet all relevant parts of the European toy
standard (EN-71), the American toy standard (ASTM), US CPSIA requirements, the Australian and New
Zealand standard (AS/NZS ISO 8124)and all other known national toy safety
standards. Test certificates are
available on request for all products available in your country.
5. Question: Are Viking Toys suitable for small children?
Answer: Yes, All Viking Toys have been tested and approved for children from 1 year
of age and up.
6. Question: Do Viking Toys contain lead or other heavy
metals?
Answer: Lead and/or other heavy metals are either
non-detectable or well below the limits set down in the toy standards. No paint or ink containing lead is used on
our products. All our materials are also contiously tested for traces of lead, chromium in accordance with US and EC regulations.
7. Question: How often is testing done?
Answer: Both in house and third-party testing by
accredited test labs is done continually to assure safety and continuity of
production.
8. Question: Can my child pull the wheels off a Viking
Toy?
Answer: No,
All wheels are tested and have been approved according to the
requirements in the European and American toy safety standards that stipulate a
minimum force of 90 N, which corresponds to a pulling force of 9 kilos. Generally, a force of at least 350 N is
required before you can pull a wheel off of Viking toy, and it is therefore
almost impossible, even for adults, to do this without the use of tools.
9. Question: Are the colors and dyes used in Viking Toys
non-toxic?
Answer: Yes, all colors, dyes and inks used in the
manufacture of Viking Toys have been tested and certified as non-toxic and are
therefore completely safe for even the youngest children.
10. Question: Where can I buy Viking Toys?
Answer: Contact your national importer whose name,
telephone number and e-mail address can be found on our home page as “Our
friends” under “Contact us”. If there is
no distributor in your country or if you have difficulty getting the
information you require, please contact us directly and we will try to help
you.
11. Question: If I am dissatisfied or have a problem with
a Viking Toy, what should I do?
Answer: We at Viking Toys are particularly interested
in hearing from consumers, both satisfied and dissatisfied, in order to be able
to improve our products and/or correct any problems which may arise, no matter
how minor they may seem. If you contact
us by e-mail, phone, fax or letter and briefly explain what the problem is or
why you are dissatisfied, we will be more than happy to help solve the
matter. After contact with you, we will
replace any item free of charge or arrange a cash refund, no questions asked.
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